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Frequently Asked Questions
HOW DO I CREATE AN ACCOUNT :
GO TO WWW.BEEQASI.CO.KE. ONCE YOU ARE IN, PRESS THE ACCOUNT ICON ON THE BOTTOM RIGHT SIDE OF THE SCREEN AND THEN GO TO REGISTER.FILL IN THE DETAILS AS REQUIRED AND SETUP YOUR PASSWORD.ONCE DONE CLICK REGISTER AND YOU ARE DONE!!!YOU ARE NOW A BEEQASI MEMBER!!! GO BACK THEN LOGIN VIA THE DETAILS YOU INSERTED DURING REGISTRATION AND IN THE ACCOUNT FILL IN THE ADDRESS YOUR BILLING AND SHIPPING ADDRESS IN THE EDIT PART.
How Long Will It Take for my Order to arrive?
Customers making orders within Ngong town and it's outskirts should expect to receive their ordered items within the same day of ordering. Customers making orders within Naivasha town (Town, Kabati, Kihoto, Site, Lakeview, Industrial Area, Mall, Prison) should expect to receive their orders within 2 HOURS. For orders from Kayole, delivery will be within 4 HOURS. For outskirts of Naivasha like Karagita, delivery will be done one day after placing an order.
What Payment Methods Are Accepted?
We only accept M-PESA payments through TILL upon delivery of your order or after placing your order.
Is Buying Online Safe?
Yes!! Buying online is safe since you will be required to create your own confidential account which no other person can access.
Order & Returns
How do I place an Order?
go to google and type beeqasi.co.ke,once you are in the website you can choose to browse and scroll down the page and see the products we have,great deals,promotions deals,free deals,various commodities we deal with (don't miss out!!!).You can choose to type the item of your liking on top where we have the search bar.Tap on the item to view it and it will open a viewing page,here you can add the quantity by pressing the + sign and reduce the items by pressing the - sign.You can either select BUY NOW or ADD TO CART.BUY NOW will take you to checkout page where you will input your BILLING ADDRESS (WHICH IS WHERE YOU ARE ORDERING FROM) AND THE SHIPPING ADDRESS (WHICH IS WHERE YOU WANT THE ITEMS TO BE SHIPPED TO)in the shipping field COUNTY/STATE* enter your estate.In the additional notes kindly indicate clearly your shipping point relative to our local area.You can also indicate your LANDMARK. Once you have completed remember to input your phone number and email address and then proceed to place order after accepting the terms and conditions. To proceed to shopping ADD TO CART then continue shopping by going back to home.You can view the items in the CART on the button on top left bar of your screen where you can choose to remove or add new items.alternatively you can place your order via whatsapp in the line 0758807899 or call us via 0110000045.
How do I Pay for my order?
Once the goods have been delivered , 1. Go to your Sim Toolkit to initiate the M-PESA payment. 2. Select the Lipa na M-PESA option. 3. Select Buy goods & services and enter the TILL NO. 5241707 4. Enter the TOTAL AMOUNT at the checkout (Total value of your goods) 5. Enter your M-PESA pin. 6. Wait for a prompt message from M-PESA to confirm the payment to BEEQASI ONLINE COMPANY LTD.
How do pay via my wallet?
In case you have paid in excess for your order, you can inform us then we will add the extra amount in your wallet. When you order again, you will be able to pay via your wallet at the payment option when you check out.
Do I need an account to place an order?
NO.You do not need to have an account to place an order you can login as a guest and when checking out kindly input your details for billing and shipping address.
How Do I Track My Order?
currently you cant track your order shipment through our line 011 00000 45 OR 0748 485 235 and we will keep you updated on your order or you will be connected to your delivery personnel.
How Can I Return a Product?
We accept returns of the products bought within 7 days only after delivery date. You can return the goods if the conditions of the goods received were faulty in case of electricals or expired encase of consumables or in poor condition.